Offline Mode & off-site sales – The NCR Way

There are certain times when you face connection issues and these are definitely one of the hardest times. The reason is that because of these issues, one is unable to keep up with the tracking and monitoring of tickets, plus it results in the loss of many other features that are related to the connection. When such a situation happens, not only do the sale and purchase department suffers but also the customers and clients. When it comes to ticketing, you need to know that there is something at the back which should provide you a backup when there is no connection. You need to be able to keep ringing up tickets, regardless of the fact that either your network, WAN, or data base server is available or not. When you want to get out of such a situation, you need to resort to offline mode for help. NCR Counterpoint POS, that is a retail POS has many features that are unique.

How does it works? 

Whenever you face an issue in which your workstation is unable to establish a connection with the database server, the offline mode lets you run the NCR counterpoint. It utilizes a local database. What happens is that offline mode lets you go on about ringing up tickets. You can also enter orders, and process other Point-of-Sale transactions. The list doesn’t stop here. Performance of drawer- related functions including cash drops and cash loans is also possible. Customers can also be added on the fly, and authorization of EDC transactions can also be done in the offline mode. From one way or another, everything that is expected of a clerk to be done in a typical shift, can be done by the NCR POS in offline mode.

Regaining the Control

Innovation is not just in doing things in offline mode but also in regaining the control once the data base server is available again. NCR POS is not called a mobile POS system for nothing, it actually incorporates whatever is promised. So, as soon as the database server is available again, the services by NCR Counterpoint automatically perform the task of synchronizing each workstations database with the server. This ensures that all of the tickets, customer, and transactions which were entered in the offline mode are directly entered and uploaded to the central data base without the intervention of the authorized user.

Originality

As you might know that NCR Counterpoint services are fully integrated component of the Counterpoint, there is no need of a third party software to be installed or in other words managed. All of these features are exemplary retail POS features. Although the offline mode is there to make sure that you never lose the flow with which you are working, but it also allows you to process sales off-site at sidewalk sales, festivals, trade shows, remote kiosks, or at any other special events.

Now you know about the offline mode and off site sales in NCR POS but what you should also know is that this provides peace of mind in an unparalleled manner.